PSTN Replacement / Local Calling with Telnyx

Establish a local presence anywhere in the world. See Telnyx guidance and requirements Learn more about PSTN Replacement / Local Calling with Telnyx with.

What is local calling?


A call is considered local when the caller's number (CLI) and the destination number (CLD) belong to the same country.

For example, a UK number calling another UK number, or a Brazilian number calling another Brazilian number.

The challenge is that local calls cannot enter a country through international exchanges. If a business operating globally tries to make a local-looking call using standard international routing, downstream carriers in that country will block or reject it, protecting their network from spoofing and unauthorised CLI usage.

This results in failed calls, SIP 503 errors, and poor call completion rates.


The Telnyx local calling solution

Telnyx solves this by routing your calls directly through Tier-1 carrier partners within each country, bypassing international exchanges entirely.

Here is how it works:

  1. Your caller originates a call from anywhere in the world
  2. The call arrives at the Telnyx network
  3. Telnyx identifies the destination country and routes the call via its direct in-country Tier-1 carrier interconnect
  4. The call is delivered locally, the callee sees a local number and receives the call as if it originated from within their country

This means your business can establish a genuine local presence in any supported country, regardless of where your team or infrastructure is physically located.


Key benefits

  • Higher call completion rates — calls are no longer blocked at international exchanges
  • Local caller ID delivered correctly — the callee sees a local number, not an international one
  • Establish local presence — build customer trust by appearing local in every market you serve
  • No extra charges or configuration — the feature is built into your Telnyx-issued local number

What are the requirements for using Local Calling?

There are no additional fees or complex setup steps. You simply need a Telnyx number with the Local Calling feature enabled.

Step 1 — Get a local number with the Local Calling feature

You can purchase a number directly in the Telnyx Portal:

  1. Log in to the Telnyx Portal

  2. Navigate to Numbers → Buy numbers

  3. Select the destination country

  4. Filter results by the Local Calling feature

  5. Choose a number and complete the purchase

    Alternatively, email numbering@telnyx.com to request a number, or port your existing number to Telnyx — see the porting policy & procedure guide.

  6. Use this same number as CLI on your outbound calls.

Review our Caller ID Policy and Number Formats which can help with localisation preferences.


What if I don't use the local calling feature?

If you are not able to purchase a Telnyx local number, it is recommended to use a CLI from a different country than the destination. Calls with a matching foreign CLI are the most likely to be blocked.

If you use a non-Telnyx number from the same locale as the destination, the call will not be accepted (outside of the US/CAN).

⚠️ Note: If you enable call forwarding on your local number, local calling may not complete successfully if the caller's CLI matches the forwarded destination number. Telnyx can only guarantee local call completion when the originating number is used as the CLI.


Supported countries

Telnyx currently supports local calling for the following countries. This list continues to grow as we expand our global carrier network.

CountryCountry Code
Albania+355
Argentina+54
Australia+61
Austria+43
Bahrain+973
Bangladesh+88
Belgium+32
Belize+501
Benin+229
Bolivia+591
Bosnia and Herzegovina+387
Brazil+55
Bulgaria+359
Cameroon+237
Chile+56
China+86
Colombia+57
Costa Rica+506
Croatia+385
Cyprus+357
Czech Republic+420
Democratic Republic of the Congo+243
Denmark+45
Dominican Republic+1829
El Salvador+503
Estonia+372
Equador+593
Finland+358
France+33
French Guiana+594
Georgia+995
Germany+49
Ghana+233
Greece+30
Guadeloupe+590
Guatemala+502
Honduras+504
Hong Kong+852
Hungary+36
Indonesia+62
Ireland+353
Israel+972
Italy+39
Japan+81
Kenya+254
Latvia+371
Lithuania+370
Luxembourg+352
Malaysia+60
Martinique+596
Mexico+52
Mozambique+258
Netherlands+31
New Zealand+64
Nicaragua+505
Nigeria+234
Norway+47
Oman+968
Pakistan+92
Panama+507
Paraguay+595
Peru+51
Philippines+63
Poland+48
Portugal+351
Romania+40
Russia+7
Rwanda+250
Réunion+262
Saudi Arabia (KSA)+966
Serbia+381
Singapore+65
Slovakia+421
Slovenia+386
South Africa+27
South Korea+82
Spain+34
Sweden+46
Switzerland+41
Taiwan+886
Thailand+66
U.S. Virgin Islands+1340
United Arab Emirates+971
United Kingdom+44
Uzbekistan+998
Vietnam+84
Zambia+260

Telnyx continues to expand its global presence and while we do allow the purchase of DID/numbers from more countries than listed above, countries not listed above will only have inbound local calling guaranteed at this time and not outbound local calling.

Depending on your use case, please feel free to reach out to your Account Manager / Sales representative here at sales@telnyx.com to discuss your requirements further.

Related articles

International Number Requirements ToolOutlining the new International Number requirements tool and its uses on the Telnyx Portal. See Telnyx guidance and requirements.International Numbers - Required DocumentsReview country-specific documents, registration conditions, and local dialing requirements for ordering international Telnyx numbers.International CoverageInternational numbers - Learn about proposed numbers for different countries (in ISO 2 and ISO 3). See Telnyx guidance and requirements.