As of September 2023, T-Mobile currently imposes a 200K per day message cap on every 10DLC Brand sending Messaging traffic to its customers.
To exceed this threshold you must successfully pass a Special Business Review.
MINIMUM REQUIREMENTS:
- A Vetted (not only Verified) 10DLC Brand. Your Brand must have been Vetted by a third party that the TCR endorses. You can do this via the Portal or Telnyx API.
- 10DLC Brand Traffic that is likely to exceed 200K messages per day on a regular basis.
- A Primary Use Case
- A Secondary Use Case
FEES & TIMELINES:
-
The expected turnaround time is 2-3 months (as of September 2023)
-
A willingness to pay necessary fees.
- As of September 2023, there were no fees, however...
- In the past there was a $5000 Review Fee charged by T-Mobile [which is on hold until further notice]
If your Brand meets the Requirements and you are comfortable with the Timelines (plus any possible fees), please Contact Support to request a Special Business Review.
Related Articles